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Residential Care Management

Transform Your Care Home with the ultimate management solution
Streamline Operations | Enhance Care Quality | Save Time

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Discover the ideal care home management software for your service.

Are you looking to modernise your care home, cut down on paperwork, and ensure the highest standard of care? Look no further! SYMPACARE is designed specifically for care homes, providing an all-in-one solution that simplifies daily operations, improves resident care, and boosts staff efficiency.

Benefits:

  • Save Time: Automate administrative tasks so your team can focus more on resident care.
  • Enhance Communication: Centralise communication between staff, residents, and families for seamless updates.
  • Boost Resident Satisfaction: Improve the quality of life and care for residents with personalised plans and timely attention.

SYMPACARE is user-friendly, secure, and cloud-based platform has helped many care homes increase productivity and reduce stress.

Book a Demo Now and see how SYMPACARE can transform your care home management!

Because better care starts with better management.

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Your complete digital care solutions, all in one place.

Medication management, eMAR, pharmacy and stock control

  • Reduce medication errors by ensuring the right dose, for the right person, at the right time, with the right medicine.
  • Access key medication information instantly to address safeguarding concerns and prepare for inspections.
  • Easily monitor medication stocks using inventory management tools and direct integration with your pharmacy.
  • Provide staff with detailed, up-to-date medication information and enable administration recording at the point of care.

Digital care planning and management

Capture every detail and interaction with residents in a single system, accessible from anywhere.

  • User-friendly mobile app: Record medications, observations, activities, and notes right at the resident's side.
  • Single integrated platform: Eliminate double data entry.
  • Accurately monitor key vitals, including food/fluid intake, repositioning, weight, and more.
  • Detailed reporting: Achieve internal transparency with the ability to drill down to regions or individual homes.
  • Effortlessly customize digital forms and documents to meet your organization's needs.

Staff scheduling, rostering, and care home management

  • Generate precise payroll and invoices, maintain safe staffing levels, and optimize resource utilization.
  • Integrated time-tracking terminals: Record accurate time and attendance.
  • Meet legal staffing requirements by scheduling based on multiple criteria, including skills and availability.
  • Monitor, control, and reduce staffing agency usage and costs.
  • Fill open shifts quickly through SMS and the Employee Portal.
  • Manage absences, holidays, training, qualifications, DBS checks, and more.

Quality management, auditing, and governance

  • Comprehensive library of audits tailored to your services.
  • Perform mock inspections aligned with the CQC's Key Lines of Enquiry.
  • Develop actionable plans to address identified issues.
  • Frequently cited positively by the CQC in Outstanding ratings.
  • Your main source of Governance and Quality evidence for UK regulatory compliance.

Key Features of Sympacare

Fair Recruitment

Fair Recruitment

  • Request to HR for approval of a job vacancy
  • Approval by HR
  • Job advert (Standard, customisable templates)
  • Job applications view
  • Record of submitted documents
  • Interview questions (Customisable standard questions)
  • Interview records
  • Job offer
  • Employment contract
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Rota with Validations

Rota with Validations

  • Easy rota creation
  • Location capture
  • Attendance
  • Automated calculation of hours of work
  • Daily, weekly, monthly view
  • Comparison of allocated hours versus serviced hours.
  • Missed/ delays notifications.
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Service User Management

Service User Management

  • Service user initial assessment
  • Support plan
  • Activity records
  • Service records time sheet
  • Vitals records
  • Monthly Key work session
  • E-Mar
  • Next of Kin communication records
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E-Mar and Vitals record

E-Mar and Vitals record

  • Prescription settings
  • Medication alerts
  • Missed medication notifications
  • Medication stock records.
  • Recording of vitals
  • Refills reminder
  • Integration with pharmacy (where possible)
  • Weekly/ monthly reposts of medication administration.
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Instant messaging

Instant messaging

  • Instant messaging between team members
  • Notification of not actioned messages
  • Message can only be closed by the message creator
  • History of messages with each of the team member
  • End-to-End Encryption: Message Archiving
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Audit and Quality Management

Audit and Quality Management

  • Regular assessments prompts
  • Service user Key Working Sessions
  • Risk assessment
  • Employee supervision
  • Training records and matrix
  • Financial audit
  • Communal area checklist
  • Monthly KPI progress report
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Policies and Procedure

Customised Policies and Procedures templates
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Training and Learning

Training and Learning

  • Discounted prices on AIDERA, AI supported interactive learning and development system.
  • Skills development
  • Formal and informal learning
  • Life long learning
  • Employee training records
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